diamond exchange
diamond exchange
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This app is available for your device
diamond exchange
This app is available for your device
Contact
+91 8776128242
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the diamond exchange?
To log in, open the app and enter your registered mobile number. Verify the OTP (one-time password) sent to your phone, and this will securely log you in. You'll no longer need to remember a password or use your email to access the app.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal and wait for a proper connection. If you don't receive the OTP after the allotted time, you can initiate live chat support from the app to seek assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, use your active phone number. If it has changed, send your updated KYC details to customer support via email to transfer your account. This will facilitate a smooth account transfer process.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once the update is installed, you can log in and start playing without any problems. This should fix any compatibility issues and ensure a smooth gaming experience.
Q1: What is the minimum withdrawal amount in the diamond exchange?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only possible for the money earned from gaming activities, not the bonus amount collected. This means users can redeem their hard-earned gaming rewards but not the bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit all required KYC details in this app. This includes saving your Aadhaar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, payment delays can occur, causing users to wait up to 24 hours. This delay in payment processing can impact the overall completion time of the process.
Q4: Why is the bonus balance not being withdrawn?
The bonus earnings can only be used for gaming purposes and cannot be withdrawn by anyone other than the player. Any winnings earned from playing games with the bonus can be withdrawn. This bonus money is exclusive to the player's gaming activities.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, go to the settings and check your transaction history. If your withdrawal request is pending, don't worry, as the money will be added to your wallet account within 24 hours. If the issue persists, you can reach out to their care centre for further assistance.
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